Privacy Policy

Confidentiality Policy

At Plug and Play, we place great importance on the protection of your personal data and your privacy. This privacy policy aims to inform you about how we collect, use, and protect the personal information you provide to us.

1. Collection of Personal Data

We may collect the following information:

• Name, first name, and contact details (phone, email, address)
• Information necessary for billing and delivery
• Data collected via contact or registration forms on our site

This data is collected only when you:

• Fill out a contact or registration form
• Make a purchase on our site
• Interact with our customer service

2. Use of Data

The information collected is used for:

• Managing your orders and deliveries
• Improving our services and products
• Communicating our offers and promotions (if you have consented)
• Complying with our legal obligations

3. Sharing of Data

Your personal data is strictly confidential and will never be sold or shared with third parties, except in the following cases:

• If it is necessary to fulfill an order (for example, with carriers)
• If required by law or by a competent authority

4. Data Security

We implement all necessary technical and organizational measures to protect your data against unauthorized access, loss, destruction, or disclosure.

5. Retention Period

Your personal data is retained only for as long as necessary to achieve the purposes mentioned above, in accordance with applicable legislation.

6. Your Rights

In accordance with data protection legislation, you have the following rights:

• Right of access: You can request to view the data we hold about you.
• Right to rectification: You can request the correction of your inaccurate or incomplete data.
• Right to erasure: You can request the deletion of your data, unless their retention is required by law.
• Right to object: You can refuse the processing of your data for marketing purposes.

To exercise these rights, please contact us via:

• Email: info@plug.dz
• Phone: +213 560 92 10 10

7. Cookies

Our site uses cookies to enhance your user experience. You can configure your browser at any time to block cookies or delete them.

8. Changes to the Privacy Policy

We reserve the right to modify this policy at any time. Any changes will be posted on this page with an update date.

9. Deletion of user data

In accordance with applicable legislation, any user has the right to request the deletion of their personal data.

• You can send your request by email to info@plug.dz specifying the subject: "Deletion of my personal data".

• We will proceed with the deletion of your information within a maximum of 30 days from the receipt of your request, unless their retention is required by law (e.g., tax obligations, billing, ongoing disputes).

• A written confirmation of the deletion will be sent to you.